Legal

Privacy Policy

Last updated: June 2026

Your trust is the foundation of every relationship we keep. This policy explains, in plain language, what we collect and how we protect it.

Information we collect

  • Contact details you share with us — name, email, phone, city — when you request an appointment, send a message, or enquire about a piece.
  • Order and viewing history when you purchase or reserve a piece.
  • Basic technical data such as device, browser, and referring page, collected automatically to operate the site.

How we use it

  • To respond to your enquiries and arrange appointments.
  • To prepare orders, issue invoices, and provide aftercare.
  • To improve the site and the concierge experience.

Sharing

We do not sell or rent personal information. Trusted couriers, payment processors, and accounting services receive only what is required to fulfil an order or comply with the law.

Retention

We keep your data only for as long as needed to serve you and to meet legal obligations under UAE law.

Your rights

You may request a copy of your data, ask us to correct it, or request deletion at any time by writing to inquiries@mamsgold.ae.

Contact

Questions about this policy? Email inquiries@mamsgold.ae or WhatsApp +971 52 465 9552.

Concierge